Privacy Policy
Effective Date: July 3, 2026
At VASKELLE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
Your information, handled with care
- Personal Information: Name, address, email, phone, payment, and order details
- Non-Personal Information: Device, browser, pages visited, IP, and usage data
- Support Email: info@vaskelle.com
- Business Hours: Monday–Friday, 9:00 AM–6:00 PM; Saturday, 10:00 AM–4:00 PM; Sunday, Closed. All times are in Eastern Time (ET).
Information We Collect
We may collect personal information when you use our website, including your name, shipping and billing address, email address, phone number, payment details, and order information.
We may also collect certain non-personal information automatically, such as your IP address, browser type, device information, pages visited, time spent on the site, and referring website or source.
This information helps us understand how visitors use our website and improve the overall shopping experience.
How We Use Your Information
We may use your information for purposes including:
- Processing and fulfilling your orders
- Providing order updates and shipping notifications
- Responding to customer service requests
- Improving our website, products, and services
- Preventing fraudulent transactions or misuse
- Sending promotional emails or marketing communications, where permitted
We only use your information where reasonably necessary to operate our store and support your shopping experience.
Order and Payment Information
When you place an order, your payment information is processed through secure payment service providers. We do not store full payment card details on our servers. All payments are processed by third-party payment service providers in accordance with PCI-DSS standards.
Payment processing may be subject to the privacy and security practices of the relevant payment provider.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep items in your cart
- Analyze website traffic and performance
- Personalize content or promotions
- Support advertising and remarketing activities
You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
How We Share Your Information
We do not sell your personal information to third parties.
We may share your information with trusted third parties only when necessary to operate our business, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Customer support tools
- Marketing or email service platforms
These third parties are only given access to the information reasonably necessary to perform their services. We may also disclose information where required by law, legal process, or to protect our rights, customers, or business operations.
Data Retention
We retain your information for as long as necessary to fulfill orders and provide support, comply with legal, tax, accounting, or regulatory obligations, resolve disputes, and enforce our agreements and policies.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain privacy rights regarding your personal information, including the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
If you would like to exercise any of these rights, please contact us using the details listed below.
Marketing Communications
If you choose to subscribe to our emails, we may send you updates about new arrivals, promotions, home organization ideas, or other store-related content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing messages, we may still send you service-related communications, such as order confirmations or shipping updates.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
We encourage you to review their privacy policies before providing any personal information on external websites.
Children’s Privacy
Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.
International Users
If you access our website from outside the country where our operations are based, your information may be transferred to, stored, and processed in other jurisdictions where data protection laws may differ from those in your location.
By using our website, you understand and agree to such transfer and processing where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: info@vaskelle.com
- Phone: +1 (609) 621-8387
- Business Hours: Monday–Friday, 9:00 AM–6:00 PM; Saturday, 10:00 AM–4:00 PM; Sunday, Closed. All times are in Eastern Time (ET).
- Business Address: 101 E Lakeshore Dr, Browns Mills, NJ 08015-3300, USA
Thank you for trusting us with your information. We are committed to handling it with care and transparency as part of providing you with a reliable shopping experience.